custo CRM

Customer Relationship Management

About Us

CUSTO CRM – Centralized & Personalized Customer Management

Struggling to manage your calls, leads, and conversions? Worry no more!

Our CUSTO CRM Solution is a centralized platform for teams to manage customer interactions and prioritize activities so that no customer feels ignored, thereby boosting their customer experience. CRM software is one of the most important sales tools in an organization's arsenal for retaining and expanding.

A central repository of customer data that can be utilized for marketing, forecasting, follow-ups, and providing personalized customer experience leading to improved customer satisfaction.

CRM is the key to tapping existing and potential customers based on demographics, profession, lifestyle, and health history.

Streamlined Lead Management
Improved Customer Experience
Data-Driven Decisions

Key Features

Explore what makes CUSTO CRM a powerful tool for modern businesses

Role Based Number Masking

Secure customer communication by masking numbers. Only authorized users can view actual contact info.

Role Based Access Control

Control what users can see or edit based on roles. Improve security and maintain data integrity.

Contact Management

Centralize customer details in one place. Easily track, update, and engage contacts efficiently.

Sales Team & Opportunity Management

Track opportunities and assign them to your team. Drive collaboration and improve sales efficiency.

Lead Management & Tracking

Capture, qualify, and follow up on leads. Never miss a potential customer or opportunity.

Sales Force Automation

Automate repetitive sales tasks and workflows. Free up time for more strategic selling.

Reports & Dashboards

Generate visual reports to measure performance. Make data-driven decisions with clarity.

Sales Analytics

Analyze sales trends and performance. Uncover insights to refine your sales strategy.

Marketing Automation

Automate your email campaigns and outreach. Improve engagement with timely interactions.

Sales Forecasting

Predict future sales performance. Prepare and plan better with accurate forecasting tools.

Mobile CRM

Access CRM data on the go. Empower your mobile workforce with real-time information.

Sales Data

Store and analyze your complete sales history. Drive growth using reliable data insights.

Manage Customers & More

Oversee employees, services, packages and more. A single platform for your business ops.

Campaign Management

Plan, run and track campaigns. Maximize ROI with targeted and timely outreach.

Workflow & Approvals

Define business processes and approval flows. Keep your operations streamlined.

CRM Data / File Storage

Store critical documents and customer files securely. Easy to access and manage.

Cloud or On-Premise CRM

Choose flexible deployment options. Scale as per your infrastructure and needs.

PRI / Cloud Calling Integration

Enable calling from within the CRM. Log, track and manage all communication seamlessly.

Our Services

CRM Solutions for Smarter Customer Engagement

Explore All Services
Lead Generation & Nurturing

Capture quality leads and engage them through automated, personalized workflows that drive results.

Sales Pipeline Management

Organize and prioritize deals using structured pipelines that enhance sales productivity and forecasting.

Customer Support Automation

Automate customer service tasks, streamline issue resolution, and reduce response times with smart tools.

Campaign Management

Design and deploy email or SMS campaigns and track customer engagement in real-time.

Analytics & Reporting

Access performance insights through intuitive dashboards and KPIs to drive strategic decisions.

Integrations & APIs

Connect your CRM with external apps and tools seamlessly using APIs and pre-built integrations.

Logo
Custo CRM

Customer Relationship Management

Address

1st Floor, No.3, PC3 – TNHB Mini complex, Mogappair west, Chennai – 600037

94448 53565

sales@mconnectz.com

Quick Links

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Our Location

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