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Simple Queue Management

Revolutionizing patient experience with AI-driven queue transparency and wait-time visibility.

Key Features

Wait Time Tracking

Provides real-time visibility on expected wait times inside or outside the hospital.

Reduces anxiety and enhances predictability.

Remote Check-In

Enables patients to register from home via mobile or web, reducing physical queues.

Improves flow and reduces overcrowding.

Doctor Availability

Patients view live doctor schedules and make informed decisions before arrival.

Improves patient planning and reduces missed appointments.

Multilingual Support

Messages, alerts, and app content in the patient’s preferred language.

Boosts accessibility and patient satisfaction.

Priority Management

Automatically handles VIPs, emergencies, and walk-ins based on priority.

Ensures fairness and critical-case attention.

Queue Analytics

Insights on queue trends, bottlenecks, and flow optimization through dashboards.

Helps hospitals improve resource allocation and service efficiency.

Solution Benefits

For Patients
  • 40% reduction in wait time
  • Mobile and kiosk check-ins
  • Real-time queue status updates
  • Multilingual interfaces
  • SMS/email notifications
For Doctors
  • Real-time patient visibility
  • Load balancing between appointments
  • Auto patient routing by priority
  • Efficient time-slot scheduling
  • Reduced administrative workload
For Hospitals
  • 30% increase in operational efficiency
  • Centralized real-time queue dashboard
  • Reduced waiting area congestion
  • Actionable patient feedback collection
  • Predictive analytics & insights

Patient Journey

Step 1: Remote Check-In

Patients book appointments or check-in remotely via mobile/web before arrival.

Step 2: Doctor Availability

Get real-time updates on doctor schedules and wait-time estimation.

Step 3: Live Notification

Patients are notified when it’s their turn to avoid crowding in waiting areas.

Step 4: Consultation

Patients receive prompt and prioritized medical attention from doctors.

Step 5: Feedback

Patients share their experience through post-consultation feedback forms.

Simple Queue Management Architecture

An intelligent system to streamline patient flow with real-time data, smart routing, and seamless integration.

System Architecture Overview

Frontend UI

Mobile-friendly interfaces for patients and staff. Includes kiosk display, patient portal, and doctor dashboard.

Backend Services

API-driven backend for queue processing, status updates, doctor availability, and workflow logic.

Central Database

Stores patient records, appointment schedules, queue positions, and feedback securely with encryption.

AI Queue Logic

Uses real-time data and rules to manage walk-ins, appointments, emergencies, and follow-ups efficiently.

Notification System

Multichannel alerts (SMS, Email, App) keep patients and staff informed with queue status in real-time.

Security & Access Control

Encrypted data flow with role-based access to protect patient information and ensure compliance.