Feature & Workflow

Features
Architecture
Workflow
Components

How Clini-Que Elevates Patient Care and Efficiency

Doctor Availability Visibility

Patients can view real-time doctor schedules before arrival, reducing wait times and helping them plan their visits better for an improved hospital experience. They can also book appointments based on availability, ensuring faster service and a more efficient visit.

Clarity on Priority

Automatically manages patient types like appointments, emergencies, and elderly to ensure fair priority and smooth patient flow across departments. This intelligent triaging system minimizes bottlenecks and enhances overall care delivery efficiency.

Wait Time Transparency

View estimated wait times in real-time on mobile or at the hospital. This empowers patients to use their time effectively while waiting for care. It also reduces crowding in waiting areas by keeping patients informed and engaged wherever they are.

Remote Check-in for Walk-ins

Walk-in patients can reserve their place in the queue before arriving. No crowding, no chaos—just a smooth and modern check-in experience. They receive real-time updates on their queue status, making the process transparent and stress-free.

Multilingual Support

Patients can access all services in their preferred language with full support for regional and international languages on both app and web. This ensures clear communication, better understanding of care instructions, and a more personalized experience for every patient.

Least Wait Time Navigation

Patients are guided through appointments in the most time-efficient way, reducing their hospital stay and optimizing department loads. Smart navigation and timely notifications ensure patients reach the right place at the right time without confusion

Secure Data Encryption

All patient data is encrypted in transit and at rest, ensuring privacy, compliance, and confidence in using Clini-Que’s digital ecosystem. Role-based access and regular security audits further safeguard sensitive information against unauthorized use.

Self-Learning Intelligence

Machine learning algorithms analyze past trends to predict wait times and optimize patient flow dynamically across various hospital units. This data-driven approach enables real-time adjustments, improving operational efficiency and ensuring timely care delivery.

Customizable Reporting

100+ data points are available for reporting. Enable or disable metrics based on your operational goals and analyze performance at scale. Customizable dashboards provide actionable insights, helping you make data-driven decisions to enhance service quality and efficiency.

Multiple Queue Layouts

Supports 5+ queue styles for departments, central dashboards, and reception views. Choose what best fits your hospital’s workflow. Flexibility in queue management ensures seamless integration with existing systems, enhancing both staff productivity and patient satisfaction.

Architecture Overview

Clini-Que is designed to integrate seamlessly with hospital management systems, prioritizing real-time patient queuing, doctor availability tracking, and automated wait-time calculations.

  • Seamless integration with existing HIS and EMR platforms
  • Real-time tracking of doctor availability and appointment slots
  • Intelligent queue management with prioritization (VIP, emergency, follow-ups)
  • Automated wait-time calculations and live updates to patients
  • Dashboard for administrators with operational insights
  • Scalable microservices-based backend architecture
  • Role-based access for doctors, staff, and patients

How It Works

Seamless Patient Flow Management with Clini-Que

Patient Arrival & Check-in

  • Remote or appointment-based check-in
  • Real-time doctor availability updates

AI Queue Management

  • Priority-based routing with live status & wait-time tracking

Consultation & Feedback

  • Fast, seamless treatment experience
  • Feedback collected via MindMap analytics

System Components

Frontend UI

Web-based patient portal and mobile app for seamless patient interaction.

Backend Server

API-driven architecture enabling real-time integration with hospital systems.

Database Layer

Centralized patient queuing system hosted in cloud or on-premise infrastructure.

AI Engine

Predictive analytics for patient flow optimization and intelligent decision-making.

Communication Layer

Multi-language notifications via SMS, email, and in-app alerts for patients and staff.

Security Layer

Role-based access controls and encryption to protect sensitive patient data.

Deployment Options

Cloud-based solution for high scalability
On-premise solution for in-house data management
Address

1st Floor, No.3, PC3–TNHB Mini complex, Mogappair West, Chennai – 600037

9444853565

missingconnectz@gmail.com

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